D2DDealerReview
D2D Dealer Review

How it works

Moderation policy

Our moderation exists to remove abuse, not opinions. This page describes exactly how it works so both reps and companies know what to expect — the same process for every company, with no premium tier or partner program.

The only removal grounds

A review is removed only if it contains:

  1. Spam, or content demonstrably not based on a real work experience (fake reviews);
  2. Doxxing — personal identifying information (name plus contact details, address, etc.) of a private individual;
  3. An unverifiable accusation of a crime, stated as fact rather than as the reviewer's documented experience;
  4. Threats, harassment, or hate speech.

Nothing else is a removal ground. "This review is unfair," "this hurts our recruiting," "the rep was a bad performer," and "our lawyer sent a letter" are not removal grounds. Where possible we redact the violating portion (e.g. a private person's name) rather than removing the whole review.

How the queue works

  1. Anyone can report a review ("Report this review"). Reports are rate-limited to prevent flag-bombing.
  2. Reported reviews stay visible and keep counting toward ratings while in the queue — flagging a review does not hide it.
  3. A moderator compares the review against the four grounds above and either keeps or removes it. Every decision requires a written note and is stored in a permanent audit log.
  4. Removal notices cite the specific ground. Reviewers can rewrite and resubmit a review that fails on a fixable point.

What companies can do

  • Claim their page (verified via company-domain email) and post one public, clearly-labeled official response per review.
  • Report reviews they believe violate the grounds above, like anyone else.

What companies cannot do

  • Edit, hide, or delete reviews or ratings.
  • Pay, sponsor, advertise, or threaten their way to different moderation outcomes.
  • Obtain any information about who wrote a review — we don't have it to give.

Fake-review policy (both directions)

Fake positive reviews planted by a company and fake negative reviews planted by a competitor are treated identically: removed, logged, and — for repeat patterns — noted publicly on the company page. We never seed, solicit-for-pay, or ghost-write reviews ourselves, and never will.

Legal requests

Formal takedown requests go to legal@d2ddealerreview.com (see the terms for DMCA requirements). We evaluate them against this policy and applicable US law; a legal letterhead does not by itself remove a review.